RumpelstiltskinRSS Frequently Asked Questions
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Frequently Asked Questions

Which RumpelstiltskinRSS flavour suits me best?
Why doesn't the sound alert work?
Which setting should I use in Firefox?
Can I choose a different sound?
Which refresh interval should I use?
How can I delete my account?

Which RumpelstiltskinRSS flavour suits me best?

RumpelstiltskinRSS comes in three flavours: the free browser version and the paid iOS and Android apps. Each has its pros and cons.

The browser version:
😋 is free;
😋 runs on any device;
😈 may trigger an adrenaline rush because of its sound;
😡 may need a manual restart from time to time;
😡 requires your device to stay awake;
😡 may need some tinkering to get the alert options right.

The iOS app:
😋 is inexpensive;
😋 runs on any device with iOS 7.0 or later;
😋 gives you a lot of sounds to choose from;
😋 doesn't have known instabilities;
😋 keeps running when the device is asleep.

The Android app:
😋 is inexpensive;
😋 runs on any device with Android 3.2 or later;
😡 currently has only 1 sound option;
😋 doesn't have known instabilities;
😋 runs 'in the background'.

If you insist that the tool keeps running no matter what, you're best off with the Android app, since it 'runs in the background', or rather does a little trick that results in the same user experience. This means you can keep using your device for any other purpose without accidentally stopping RumpelstiltskinRSS from checking for jobs.

If you own an iPad or iPhone, the iOS app is the obvious alternative. However, due to limitations set by Apple, it can not run in the background. Whenever you use your device for something else, you have to manually activate RumpelstiltskinRSS again afterwards. But at least you can allow the device to go to sleep without interrupting the process. Thus, you can optimize your chances to grab a job by simply carrying your iOS device with you throughout the day.

If you are most of the day near your desktop, you may find the free browser version meets your needs. Beware, though, that it has several limitations (which is why it's free). For example, while the iOS and Android app recover automatically from error conditions, e.g. due to tight memory or an intermittent internet connection, the browser version may stop without notice.

You may also want to take the notification options into account, notably the sound alert. The browser version has just 1 sound option, which you may or may not like. The same is true for the Android app. The iOS app has many different sounds you can choose from. Most likely there is one that matches your taste.

Speaking of notification options, in the browser version it's possible that some combinations do not work, depending on the browser and OS versions you are using. For more information about this, see 'Why doesn't the sound alert work?'.

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Why doesn't the sound alert work?

If you use the browser version, you may experience problems with the sound alert. That's because there are so many browser and OS versions out there that it's virtually impossible to make all notification options work for all users. That's one reason why I created apps along with the browser version.

That said, you may have good reasons to stick to the browser version. If you are using Firefox, try the steps described under 'Which setting should I use in Firefox?'. If that doesn't help, or if you are using any other browser, here's how to systematically figure out how you can make the sound and/or other notifications work for you:

Step 1: On your preferences page, under 'Alerts for browser version', uncheck everything except 'Play sound to alert for new job(s)' and 'Insert dummy job (to trigger demo alert)'. Press the 'Start checking for jobs' button.

Step 2: After step 1, you should hear the sound within a minute. If not, go back to your preferences page and (under 'Alerts for browser version') also check 'To play the alert sound, use mechanism adapted to iOS 6 and later' (even if you are not using iOS). Press the 'Start checking for jobs' button.

Step 3: If you still don't hear the sound within a minute, use the 'Play sound' link (that has appeared near the top; it is only there when you use 'To play the alert sound, use mechanism adapted to iOS 6 and later'). Once you press that link, the sound should start playing instantly. Also, this action loads the sound into memory. From now on it should play without any problem, unless the system decides to erase the sound due to tight memory conditions. Therefore, with bad luck, you may have to use the 'Play sound' link every now and then to load the sound back into memory. (In fact, this 'mechanism adapted to iOS 6 and later' is quite fragile. If you rely on it, you may want to switch to the iOS or Android app instead.)

Step 4: Once you got the sound working, you may try checking the other options. Note that 'Show pop-up notification saying ... to alert for new job(s)' may disable the sound in some browsers, and 'When a new job is found, after .. seconds go to workbench and halt' may prevent the sound from playing if the interval is set too short (try 5-10 seconds at least).

Step 5: If the previous steps don't solve the issue for you, just contact me and I'll be happy to help you.

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Which setting should I use in Firefox?

Some browsers require the user's consent before playing sound or video. Firefox is one of them, so you may have to tweak some settings so RumpelstiltskinRSS is allowed to play the notification sound.

To do this, make sure under 'Preferences > Privacy & Security > Permissions' the option 'Block web sites from automatically playing sound' is not checked. As an alternative, you may leave this option checked but add RumpelstiltskinRSS to its Exceptions. In that case, add both rmpl.nl and www.rmpl.nl to the Exceptions just to avoid obscure problems if you added one URL to the Exceptions but access RumpelstiltskinRSS via the other.

Similar, under 'Preferences > Privacy & Security > Permissions', the option to prevent popups from playing audio should not be checked, or RumpelstiltskinRSS (both rmpl.nl and www.rmpl.nl) should be added to its Exceptions.

For more information on the relevant Firefox settings, check this and this Mozilla support page.

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Can I choose a different sound?

In the iOS app, you can choose from a variety of sounds. To do so, go to your preferences page and scroll to the 'Alerts for iOS/Android app' box. Uncheck 'Play sound', check 'Play system beep', and select one of the sounds in the popup menu. Finally, press the 'Start checking for jobs' button. (If there are currently no jobs, check 'Insert dummy job ... (to trigger demo alert)' to hear the sound anyway so you can decide if you like it.)

In the Android app, you are currently limited to the default sound. I plan to change that in the future, because I realize not everyone likes it.

In the browser version, you are also limited to the default sound. That's not going to change in the foreseeable future. My focus is on the app versions.

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Which refresh interval should I use?

According to Gengo's terms, you are allowed to check your RSS feed up to twice a minute. That's why RumpelstiltskinRSS has an option to do so.

There is also an option to refresh once a minute. This is useful if you run another RSS reader along with RumpelstiltskinRSS, e.g. if you haven't decided yet which suits you best. By setting both to check once a minute you will still comply with Gengo's terms.

That said, Gengo uses caching so your RSS feed is only refreshed once a minute. So in the end, refreshing every minute or every 30 seconds doesn't really make any difference. I added the option in an early stage when I wasn't aware of this, and never bothered to remove it. 😎

Note that the refresh interval is slightly longer than 30 seconds or a minute to optimize your chances. With a too tight interval, Gengo's server could decide the cache is only 59.9 seconds old so you would have to wait one more cycle to see fresh info.

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How can I delete my account?

If you don't want to use your RumpelstiltskinRSS account any longer, or forgot the name of it, don't worry. There is no harm in leaving an unused account around. You may have as many RumpelstiltskinRSS accounts as you like, and if you stop using an account, it will silently disappear after some time of inactivity.

However, if you don't want to wait for automatic deletion of your account, just contact me and I'll be happy to help you.

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